Contact Us — Running 10
Use this page to reach the right team and get help quickly. Clear subjects and a brief summary let us route your message to the best specialist on the first pass.
How to Reach the Team
Customer Support: support@running10gamesfree.com
Privacy Requests: privacy@running10gamesfree.com
Security & Abuse: security@running10gamesfree.com
Subjects like “Account Question”, “Content Correction”, “Security Report”, or “Partnership Inquiry” help triage your message.
Response Targets
- Acknowledgment: usually within 24 hours
- Resolution: 3–5 business days for standard requests; complex/legal matters may require more time
If urgent, begin your subject with Time-Sensitive and include your deadline in the first line.
What to Include
- Your full name and a reliable reply-to address
- A one–two sentence summary of the issue or question
- Relevant page URLs, timestamps, reference IDs, and screenshots (if any)
- Steps to reproduce the problem, if applicable
- Your preferred outcome (clarification, correction, or account assistance)
Specific details reduce back-and-forth and speed up resolution.
Account & Security
If you suspect unauthorized activity, include the approximate time, device type, and any system messages you saw. Do not share passwords or one-time codes. We can review sessions, rotate credentials, and lock unrecognized devices during investigation.
Privacy & Data Rights
To exercise privacy rights (access, correction, deletion, objection, or portability), email privacy@running10gamesfree.com with the subject “Privacy Request”. For how we handle data, see our Privacy Policy.
Business & Partnerships
For affiliate, media, or collaboration proposals, include your organization, audience profile, goals, timeline, and links to prior work. We prioritize transparent partnerships that create measurable value for users.
Escalation & Complaints
If a prior reply didn’t solve the issue, reply in the same thread with “Escalation” in the subject and a short summary of what remains unresolved. A reviewer who wasn’t involved initially will follow up.