Contact Us — Running 10

Use this page to reach the right team and get help quickly. Clear subjects and a brief summary let us route your message to the best specialist on the first pass.

How to Reach the Team

Customer Support: support@running10gamesfree.com

Privacy Requests: privacy@running10gamesfree.com

Security & Abuse: security@running10gamesfree.com

Subjects like “Account Question”, “Content Correction”, “Security Report”, or “Partnership Inquiry” help triage your message.

Response Targets

  • Acknowledgment: usually within 24 hours
  • Resolution: 3–5 business days for standard requests; complex/legal matters may require more time

If urgent, begin your subject with Time-Sensitive and include your deadline in the first line.

What to Include

  • Your full name and a reliable reply-to address
  • A one–two sentence summary of the issue or question
  • Relevant page URLs, timestamps, reference IDs, and screenshots (if any)
  • Steps to reproduce the problem, if applicable
  • Your preferred outcome (clarification, correction, or account assistance)

Specific details reduce back-and-forth and speed up resolution.

Account & Security

If you suspect unauthorized activity, include the approximate time, device type, and any system messages you saw. Do not share passwords or one-time codes. We can review sessions, rotate credentials, and lock unrecognized devices during investigation.

Privacy & Data Rights

To exercise privacy rights (access, correction, deletion, objection, or portability), email privacy@running10gamesfree.com with the subject “Privacy Request”. For how we handle data, see our Privacy Policy.

Business & Partnerships

For affiliate, media, or collaboration proposals, include your organization, audience profile, goals, timeline, and links to prior work. We prioritize transparent partnerships that create measurable value for users.

Escalation & Complaints

If a prior reply didn’t solve the issue, reply in the same thread with “Escalation” in the subject and a short summary of what remains unresolved. A reviewer who wasn’t involved initially will follow up.